Nextiva
Upgrade your customer experience with Nextiva. An intuitive end-to-end Customer Experience Management platform, that helps companies like yours acquire, retain, and grow your customer base easily.
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Key Features
Explore the core benefits built to solve your challenges.
A Bulletproof Integrated Communications Solution
- 99.999% Uptime
- TCPA, DNC, STIR/SHAKEN, HIPAA, PCI-DSS, PCI-DSS Compliant
- Military Grade Security
Nextiva is a powerful software platform that transforms customer experience management by bringing together various communication channels like voice, chat, and messaging, into one easy-to-use system. With features like intelligent routing and real-time analytics, Nextiva helps businesses engage customers effectively, boosting satisfaction and loyalty. Whether you're a small business or a large company, Nextiva provides tailored solutions to enhance your customer interactions.
Unified Communication in a Single Platform
Voice
Video
Text
Chat
Nextiva combines voice, video, text, and chat into a single platform, allowing businesses to communicate seamlessly across multiple channels, anywhere they are on any device.
Route Conversations Intelligently
This feature uses advanced algorithms to direct customer inquiries to the most suitable agents based on their skills and the situation, ensuring faster and more effective responses.
On-Demand Analytics
Nextiva provides real-time data and insights, helping businesses monitor performance, customer interactions, and agent productivity to make informed decisions.
AI-Powered Support
Nextiva leverages artificial intelligence to enhance customer service through features like chatbots and automated responses, improving response times and customer satisfaction.
Integrated CRM
Nextiva provides real-time data and insights, helping businesses monitor performance, customer interactions, and agent productivity to make informed decisions.
AI-Powered Support
Nextiva offers secure payment solutions, allowing businesses to process transactions and communicate with customers all in one place, enhancing customer trust and convenience.
Ready to get started with Nextiva? Let's do it!
We provide software, mobile application, and web development services, implementation and migration services, customer training, 24/7 phone, email, and chat customer support, remote access customer technical support, licensing and management, a dedicated customer support team, maintenance, ongoing consultations, and integration services. The software applications we select are leaders in their category.
