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Supplier directory

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Managed IT services suppliers in the Software Results portfolio

These are the managed service providers we can put in competition for your company: national MSPs, regional firms with engineers near your offices, co-managed specialists, and firms that focus on one industry. It is the managed IT services directory we source from, not a ranking. The advice costs you nothing, and you sign directly with the provider you choose.

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What managed IT services suppliers sell, and who buys it

Managed IT is the day-to-day running of a company's technology by an outside provider for a recurring fee: the help desk users call, monitoring and patching of laptops and servers, Microsoft 365 and cloud administration, backup, network management, and a security baseline. Providers package it in three main shapes. Some take over IT entirely, some work alongside an internal team in a co-managed model, and some add project work and a fractional IT leader on top. The portfolio covers all three, which matters because the right shape depends on the team you already have.

The buyers are owners and operations leaders at companies too large for one person to keep up with IT and too small to staff every specialty, and IT leaders who want help desk or after-hours coverage while keeping strategy in house. Most evaluations start with a trigger: a provider whose response times have slipped, a security questionnaire from a customer or insurer, an acquisition, or an internal IT person giving notice.

How we scope a managed IT evaluation

We start with an inventory of what exists, not a request for proposals. Users and locations, devices and servers, cloud tenants and line-of-business applications, the security tools already paid for, what the internal team handles today, and when the current agreement ends. That becomes a written scope that states which work moves to the provider, which stays in house, and the response time each kind of ticket needs.

Providers answer that scope in writing first, with pricing broken out by what is charged per user, per device, and per project, and with onboarding and exit terms stated. We compare the proposals on the same scope rather than on a headline price per user, check references from clients of a similar size, and your team meets only the two or three finalists.

All 79 Managed IT Services suppliers in the portfolio

Listed alphabetically, not ranked. Supplier names are listed for identification only and remain the trademarks of their owners. Listing here is not an endorsement by the supplier.

Missing a name you expected? Ask us. If a supplier fits your requirement, reaching them through an advisor still costs you nothing. You can also search the whole portfolio.

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Sourcing questions

Should we choose a national managed IT provider or a local one?

Choose by how much of the work has to happen on site. A national provider brings depth across specialties, a large help desk, and coverage for offices in several states, and it delivers most work remotely. A regional provider can send an engineer to a network closet or a new office quickly and often gives a smaller client more senior attention. Putting both kinds in the same evaluation shows the tradeoff in writing instead of in two separate sales conversations.

Who owns the tools and admin accounts when we leave a managed IT provider?

Ask before signing, because the answer sets the cost of every future switch. Many providers run monitoring, backup, and security tools under their own licenses and remove them at exit, while others license them in the client's name. A proposal should state which licenses, admin credentials, and documentation belong to you, and how and when they are handed over if the agreement ends.

What should we have ready before managed IT providers quote?

A user count by location, a device and server inventory, a list of cloud tenants and business applications, the tools in place for monitoring, backup, and security and who holds their licenses, the current agreement with its term and notice period, and a sense of the recurring problems that prompted the review. With that, providers can price in writing without a long discovery phase for each one.

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